Shipping policy

Korex delivers throughout South Africa.

Orders are processed as quickly as possible after payment has been successfully received. Once your order has been dispatched, you will receive shipping or tracking information where available.

Estimated delivery times are displayed at checkout or communicated with your order. Delivery times are estimates and may occasionally be affected by courier delays, public holidays, high-volume periods, severe weather, or circumstances outside our reasonable control.

Please ensure that your delivery address and contact information are correct before completing your purchase. Korex cannot be held responsible for delays caused by incorrect or incomplete delivery information supplied by the customer.

If your parcel appears to be significantly delayed, damaged during delivery, or missing, please contact survivedistancee@gmail.com and our team will assist you.